Privacy Policy
Effective Date: 22/10/2024
AviExam is committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, and protect your personal information in accordance with South African law, particularly the Protection of Personal Information Act (POPIA).
1. Information We Collect
We may collect personal information from you when you:
- Register for an account
- Subscribe to our services
- Access our question bank and mock exams
- Contact us for support or inquiries
The types of personal information we may collect include:
- Name
- Email address
- Phone number
- Payment information
- Any other information you voluntarily provide to us
2. Purpose of Collecting Personal Information
We collect your personal information for the following purposes:
- To create and manage your account
- To provide you with access to our question bank and mock exams
- To process your payments and manage subscriptions
- To communicate with you regarding updates, support, and promotions
- To improve our services and website functionality
3. Legal Basis for Processing Personal Information
We will only process your personal information if we have a lawful basis to do so, including:
- Your consent
- The necessity of processing for the performance of a contract
- Compliance with a legal obligation
- Legitimate interests pursued by AviExam
4. Disclosure of Personal Information
We will not sell, trade, or otherwise transfer your personal information to third parties without your consent, except in the following circumstances:
- To service providers who assist us in operating our website or conducting our business (e.g., payment processors).
- To comply with applicable laws, regulations, or legal requests.
- In connection with a merger, acquisition, or sale of all or a portion of our assets.
5. Security of Personal Information
We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the internet or electronic storage is 100% secure. Therefore, while we strive to protect your personal information, we cannot guarantee its absolute security.
6. Retention of Personal Information
We will retain your personal information only for as long as necessary to fulfill the purposes for which we collected it or as required by law. When your personal information is no longer needed, we will securely delete or anonymize it.
7. Your Rights
Under POPIA, you have the right to:
- Request access to your personal information.
- Request the correction of inaccurate or incomplete information.
- Request the deletion of your personal information under certain conditions.
- Object to the processing of your personal information.
To exercise these rights, please contact us using the information provided in the "Contact Us" section below.
Contact Us
If you have any questions regarding this Privacy Policy or wish to exercise your rights, please contact us at:
Email: [email protected]
